Last Updated: September 3, 2026
These Terms and Conditions ("Terms") form a binding agreement between you ("you," "your," or "User") and LevelUp Game Studios ("Company," "we," "us," or "our") governing your access to and use of our social casino games and related services, including on the Google Play Store and Apple App Store (collectively, the "Games" or "Services").
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE GAMES, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE GAMES.
1. Definitions
- "Account" – the unique player account you create or that is created for you to access the Games.
- "Virtual Currency" – in-game credits, coins, chips, gems, or similar virtual units.
- "Virtual Goods" – Virtual Currency plus any other in-game items, boosts, cosmetics, or enhancements.
- "User Content" – any content you submit, post, or generate in connection with the Games (e.g., usernames, avatars, chat messages).
2. Nature of the Games — No Real-Money Gambling
2.1. The Games are provided solely for entertainment purposes. They are social casino-style games and do not constitute gambling, betting, or a lottery under applicable law.
2.2. Virtual Currency and Virtual Goods obtained in the Games — whether purchased, earned, or won — have no real-world monetary value, cannot be redeemed, exchanged, cashed out, or transferred for real money, goods, or services under any circumstances, and are not an investment.
2.3. Success or outcomes within the Games (including winning Virtual Currency) do not imply or guarantee similar success in real-money gambling, and the Games are not intended to simulate or promote real-money gambling to minors or vulnerable individuals.
3. Eligibility
3.1. You must be at least 18 years old, or the age of legal majority in your jurisdiction (whichever is higher), and legally capable of entering into a binding contract, to create an Account or use the Games.
3.2. By using the Games, you represent and warrant that you meet these eligibility requirements and that your use of the Games complies with all laws applicable to you, including any restrictions on social casino games in your jurisdiction.
4. Your Account
4.1. You may need to create an Account to access certain features. You agree to provide accurate information and to keep it up to date.
4.2. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. Notify us immediately at jvstudioapps@gmail.com if you suspect unauthorized access.
4.3. You may not sell, transfer, share, or permit any other person to access or use your Account.
4.4. You may delete your Account at any time via the in-Game "Delete Account" option (where available) or by emailing jvstudioapps@gmail.com. See our Privacy Policy for details on data deletion.
5. In-App Purchases and Virtual Currency
5.1. The Games may offer the ability to purchase Virtual Currency or Virtual Goods for real money, processed through the applicable app store (Google Play or Apple App Store) or an authorized payment processor. Pricing is displayed at the time of purchase and may change at any time.
5.2. All purchases are final and non-refundable, except as required by applicable law or the refund policies of Google Play or the Apple App Store, which govern how refund requests through those platforms are handled.
5.3. We grant you a limited, revocable, non-transferable license to use purchased or earned Virtual Currency and Virtual Goods solely within the Games. You have no ownership interest in Virtual Currency or Virtual Goods, and we may modify, manage, or discontinue them at our discretion.
5.4. You are responsible for all charges incurred through your Account, including those made by anyone with access to your device or payment method.
5.5. We reserve the right to limit, suspend, or manage the amount of Virtual Currency you may hold or purchase.
6. User Content
6.1. You retain ownership of the User Content you submit, but you grant us a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, display, and distribute your User Content in connection with operating, promoting, and improving the Games.
6.2. You are solely responsible for your User Content and represent that it does not infringe any third party's rights or violate any law.
6.3. We may, but are not obligated to, monitor, remove, or restrict User Content that violates these Terms or applicable law.
7. Prohibited Conduct
You agree not to:
- Use the Games for any unlawful purpose or in violation of these Terms;
- Harass, threaten, defame, or abuse other users;
- Use cheats, bots, automation tools, exploits, or unauthorized third-party software to gain an unfair advantage;
- Reverse engineer, decompile, or disassemble the Games, except to the extent permitted by law;
- Copy, distribute, sell, rent, or sublicense any part of the Games;
- Attempt to gain unauthorized access to other users' Accounts or our systems;
- Circumvent, disable, or interfere with security-related or anti-cheat features of the Games;
- Impersonate any person or entity or misrepresent your affiliation with us;
- Exploit software bugs or errors without promptly reporting them to us.
Violation of this Section may result in suspension or termination of your Account without refund, at our discretion.
8. Intellectual Property
8.1. The Games, including all game titles, characters, graphics, audio, code, and other content (excluding User Content), are owned by or licensed to the Company and are protected by copyright, trademark, and other intellectual property laws.
8.2. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the Games for your personal, non-commercial entertainment. No other rights are granted.
9. Account Suspension and Termination
9.1. We may suspend or terminate your Account, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or illegal activity, or for any other reason at our discretion, including discontinuing the Games entirely.
9.2. You may terminate your Account at any time by using the in-Game delete option or contacting us at jvstudioapps@gmail.com.
9.3. Upon termination, your license to use the Games ends immediately, and any Virtual Currency or Virtual Goods associated with your Account will be forfeited without compensation, except where prohibited by applicable law.
10. Third-Party Platforms (Google Play / Apple App Store)
10.1. If you download the Games through the Apple App Store, you acknowledge that these Terms are between you and the Company only, not Apple, and Apple has no obligation to provide maintenance or support. Apple is a third-party beneficiary of these Terms and may enforce them against you.
10.2. If you download the Games through Google Play, your use is also subject to Google Play's Terms of Service.
10.3. Each platform's own terms and refund policies apply to purchases made through that platform.
11. Disclaimers
11.1. THE GAMES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE GAMES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11.2. WE DO NOT GUARANTEE THAT THE GAMES WILL MEET YOUR EXPECTATIONS OR THAT ANY ERRORS WILL BE CORRECTED.
12. Limitation of Liability
12.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, GOODWILL, OR VIRTUAL CURRENCY, ARISING FROM YOUR USE OF THE GAMES.
12.2. TO THE EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR THE GAMES SHALL NOT EXCEED THE GREATER OF (A) USD $100, OR (B) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
12.3. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law (e.g., liability for gross negligence, fraud, or willful misconduct).
13. Indemnification
You agree to indemnify and hold harmless the Company, its affiliates, officers, and employees from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your User Content, or your misuse of the Games.
14. Changes to the Games and Terms
14.1. We may modify, suspend, or discontinue any part of the Games at any time, including Virtual Currency and Virtual Goods, without liability to you, subject to applicable law.
14.2. We may update these Terms from time to time. Material changes will be notified via in-app notice or other reasonable means, and continued use of the Games after such changes constitutes your acceptance of the revised Terms.
15. Dispute Resolution and Governing Law
15.1. These Terms are governed by the laws of [Governing Jurisdiction], without regard to conflict-of-law principles, except where prohibited by applicable local consumer protection law.
15.2. (For U.S. users, if applicable) Any dispute arising from these Terms or the Games shall be resolved through binding individual arbitration rather than in court, except that either party may bring claims in small claims court or seek injunctive relief for intellectual property infringement. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. (Insert your arbitration provider, rules, and opt-out mechanism here — this section should be reviewed by counsel before publishing, as arbitration clause requirements vary by state.)
15.3. Nothing in this Section limits any non-waivable statutory rights you may have as a consumer in your jurisdiction.
16. Severability and Waiver
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of our right to do so later.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Games and supersede any prior agreements.
18. Contact Us
If you have questions about these Terms, please contact us at:
Email: jvstudioapps@gmail.com Company: LevelUp Game Studios